Job Description

You will be responsible for:

• Welcoming all visitors to the site, qualifying their requirements, and directing them to the appropriate team member.
• Answering the telephone in an efficient and courteous manner.
• Spending quality time with customers providing basic information.
• Ensuring the reception area is always clean, neat and tidy.
• Ensuring the customer waiting area is always clean and tidy.
• Maintaining administration systems.

Could this be the ideal role for me?

You will be experienced in administration/reception duties and qualified to a minimum Level 2 in business administration. You must possess good customer service, verbal and written communication skills and be accurate and efficient in your work.

The receptionist is the first person customers interact with, so it's essential that our front of house team is passionate about working with people and consistently deliver an exceptional level of service.

Required Knowledge, Skills, and Abilities

Outstanding interpersonal and communication skills Excellent organisational skills A professional attitude Good attention to detail and be able to work in a busy environment Flexibility and the ability to adapt to situations. Enthusiastic, friendly and helpful Committed to delivering a high level of customer service. Respect for customers and colleagues Resilience with a drive to succeed Highest levels of honesty and integrity NVQ level 2 in Business Administration Highly developed computer literacy in MS Office Suite