Administrator
Full Time
Job Description
- First point of contact for customers, affiliates, and Local Service Providers (LSPs). And developing and maintain good relationships with internal/external customers (like affiliate, physician, pharmacist, wholesaler, hospital, distributor), other ABR departments and LSPs.
- Order management, executing track and trace on daily basis, follows up on delays, and signs off reports and returns for all order types, credit, and debit notes.
- Customer Master Data, Set-up of new customer; Initiate (e-)form, follow-up with affiliate and the new customer and performs Customer Master Data entry and maintenance.
- Ensure knowledge of GMP/GDP and job-related training is up to date whilst identify and initiating process improvements.
Required Knowledge, Skills, and Abilities
- Minimum 1 to 2 years of related experience in customer service or sales.
- Education in Economics, Business Administration Supply Chain Management, or related area.
- Excellent communication skills (both written and verbal).
Reference no: 79557