Job Description

Customer Service Operator Key Responsibilities:

• Delivering first class customer service to clients
• To liaise with various other departments both within the business and third parties
• Work to companies' policies and procedures
• Raising invoices
• Constant review of working process and offer ideas on improvements
• To produce internal and external reports

Customer Service Operator Key Requirements:

• Must have freight, logistic, transport or container background

• Good understanding of Microsoft Office (Advanced knowledge of Excel and PowerPoint)

• Previous experience in Customer service teams

• Well organised and work under pressure

• Excellent communication skills

• Full Drivers licence

Required Knowledge, Skills, and Abilities