Job Description

The ability to build relationships with both internal operations departments and external customers is essential together with the ability to work on your own initiative. In addition, the successful candidate will possess good interpersonal skills and will become an asset to both the credit control team and the company.

Duties & Responsibilities

• Create Bulk invoices – Creation of summary invoices to be sent to our customers on a weekly and monthly basis.
• Ensure statements are issued and sent to customers in a timely manner.
• Post incoming Deposits (Customer payments) to the accounting system.
• Collection of accounts receivable - Record, resolve and escalate queries received from client companies in a satisfactory and timely manner while maintaining the highest level of customer service.
• Update the ARC system with client contact information and query information on a per client basis.
• Manage all hotel bookings for visitors and employee’s when travelling.
• Coordinate the stationary requirements for the branch.

Required Knowledge, Skills, and Abilities

• Previous Credit Control & Administration Experience
• Positive Team Player
• Excellent Excel Skills are essential
• Customer Service and communications skills
• Understanding of debits, credits and Invoicing processes
• Ability to work to pressured deadlines