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Technical Administrator
  • United Kingdom - Nottinghamshire - Bassetlaw, Worksop -
1 year ago
Administrator
Full Time
Job Description
  • Working with the development team and business technology leads to assist in mapping out core business processes
  • Mapping out business processes
  • Defining requirements, identifying areas for improvement
  • Assist in the design of technical solutions
  • Assisting in ongoing reviews of business processes across the firm
  • Management and designation of issue tickets coming in to the Development Team via Service Now
  • Assisting in the management of adherence of Technology Implementations/Initiatives
    • Assist with the management of the implementation of the new GTOM 2.0 framework (update of the existing GTOM Framework)
    • Assisting in the documentation of local processes
  • Assisting the testing process of locally/globally developed/implemented solutions and integration points in the Irish Practice
  • PM activities: Helping to manage requirements demands from business across IE and NSE
    • Management of demand pipeline and prioritization process
    • Managing resource allocation
    • Generation of management reporting.
    • Preparing associated documentation for the analysis process, authoring PIDs, managing sign off with business stakeholders.
    • Managing minute meetings and follow up action item tasking

Required Knowledge, Skills, and Abilities
  • Minimum of 5 years relevant experience in
    • business analysis
    • technical solution design
    • demonstrable record of delivery of relevant projects
    • relevant experience of full SDLC processes
  • Strong PM and organizational/planning/tracking experience
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Strong documentation skills

Reference no: 80073

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