Job Description

• Working with the development team and business technology leads to assist in mapping out core business processes
• Mapping out business processes
• Defining requirements, identifying areas for improvement
• Assist in the design of technical solutions
• Assisting in ongoing reviews of business processes across the firm
• Management and designation of issue tickets coming in to the Development Team via Service Now
• Assisting in the management of adherence of Technology Implementations/Initiatives
  • Assist with the management of the implementation of the new GTOM 2.0 framework (update of the existing GTOM Framework)
  • Assisting in the documentation of local processes

• Assisting the testing process of locally/globally developed/implemented solutions and integration points in the Irish Practice
• PM activities: Helping to manage requirements demands from business across IE and NSE
  • Management of demand pipeline and prioritization process
  • Managing resource allocation
  • Generation of management reporting.
  • Preparing associated documentation for the analysis process, authoring PIDs, managing sign off with business stakeholders.
  • Managing minute meetings and follow up action item tasking

Required Knowledge, Skills, and Abilities