Job Description

The ideal candidate would have some experience of the hire industry, however this is not essential as training and coaching would be provided.

Key Responsibilities;

• Assisting with the effective routing of transport in a cost-efficient manner.
• Liaising with customers on deliveries/collections
• Providing admin support to the hire desk
• Processing on/off hire documents
• General Admin duties including cost and purchasing reports
• Responsible for the organisation of administrative tasks within the Branch
• Complete all necessary paperwork as requested
• Answering internal and external calls

• Opening, sorting, delivering and collecting post – internal and external
• Inputting hire details on to the company database
• Invoice queries, service requests and breakdowns on site
• General filing
• Other general administrative duties as required by the branch
• Takes personal ownership for the safety of themselves and those around them
• Takes the initiative and seeks out additional work wherever possible
• Takes personal responsibility for career development and improving own skills
• Is willing to help out other employees
• Personally takes responsibility for making it easy for all customers

Required Knowledge, Skills, and Abilities

General administration experience Excellent telephone manner Previous experience in transport/logistics is desired Good computer skills Communicates in a clear concise and professional manner High attention to detail Able to work in a team and encourage a supportive family atmosphere Passionate about providing the best customer service Always maintain a positive and enthusiastic attitude Be honest and open with both customers and colleagues at all times Demonstrates a strong work ethic, focussing on personal achievement and results