Job Description

The candidate is responsible for managing the front desk; providing support to ensure facilities services are provided in an effective and efficient manner. As front of house support the Receptionist must also demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety.

• Receive, direct and relay telephone, fax & email and other queries
• Greet, assist and direct candidates/new hires/visitors and the general public to the appropriate staff member
• Manage incoming/outgoing mail and courier services
• Maintain the security sign-in book and a general filing system of correspondence, contacts and deliveries
• Assist in the preparation of the reception interview rooms
• Taking New hire photographs
• When Security on site is not present Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
• Print badges for new hires/loaner badges etc. at the direction of the Facilities Management and maintaining records of same.
• Assist the Office Service Coordinator in managing the repair and maintenance of office equipment and in the ordering of office supplies.
• Maintain the reception area in good order
• Support the facilities team
• Responsible for all other duties and tasks as assigned

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

Required Knowledge, Skills, and Abilities

• Experience in reception, concierge or related field
• Experience within a large commercial organization would be beneficial
• Must have experience in running a front desk
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Excellent organizational and communication skill (both written and oral)
• Must be fluent in English
• Problem solving & decision making skills
• Be customer focused
• Possess cultural awareness and sensitivity