Job Description

The position:

• To pro-actively handle inbound enquiries with the aim of booking appointments
• Make outbound Calls to follow up missed appointments
• Manage and maintain a diary system that ensures call- backs are well timed and delivered
• Provide a prompt, friendly and efficient initial point of contact for customers within a team based call centre environment

The candidate:

• Experience of handling inbound calls and fulfilling customer requirements and selling the Service & benefit of Appointments
• Excellent communication skills
• Professional qualifications would be an advantage though not essential
• Ability to apply technical knowledge to create practical and effective solutions

The successful candidate will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with attractive employee benefits packages.

Required Knowledge, Skills, and Abilities