Job Description

• Creating tell-your-mates experiences for guests
• Being a friendly face and go-to person for guests, contractors and visitors
• Inspiring and informing guests on local attractions and goings on
• Welcoming guests when you check them in and leaving a great impression when you check them out
• Managing reservations and queries online, by email, on the phone and in person with a can-do attitude

In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. We also offer excellent development and travel opportunities!

Required Knowledge, Skills, and Abilities

• Courage to question, evolve and be human
• Curiosity to seek out innovation, change and creativity
• Confidence to challenge convention and look for better ways to do and be
• Accountability and the desire to empower those around you
• Freedom to be yourself at work, just as much as at play
• Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
• Recognition of humanity in yourself and others to learn fast, evolve and grow