Job Description

• Provide a knowledgeable, courteous, responsive, and efficient service personifying the brand.
• Ensure customer expectations and requirements are identified, and fully managed, throughout the sales process and beyond.
• Advise clients on finance, insurance and other products up selling where appropriate.
• To continually update and maintain knowledge of the brands products and services to ensure customers receive the very best service.
• To build, manage and maintain a list of viable prospects by maximising all sales leads and tools such as the existing customer database, advert responses, showroom walk-ins and customer referrals etc.
• Pro-actively conduct telephone sales activity to generate new prospects and manage customers in the sales cycle.

Required Knowledge, Skills, and Abilities