Job Description

• To support the sales management team and the team with administration duties as assigned.
• Lead on administration of non-standard commission payments and ensuring adherence to the commission payments manual.
• Support for the agency and desktop team in sharing knowledge across the team and ensuring cross team support where needed. Support for the broker website if required
• Lead on the broker academy by giving support to the generation and production of CPD accredited material for broker training.
• Assist the sales team with the organization and administration of broker CPD and other events. Provide assistance to the marketing manager for broker campaigns and roadshows.
• Support the sales team by dealing with Ad-hoc broker queries on behalf of the BDM team.
• Provide support to the marketing lead on broker communications
• Maintenance of the broker contact database on Salesforce and other Salesforce admin tasks as requested.
• Lead on the administration of the closure of brokerages as part of the review of 1 Star brokers

What will you get for this role?

• A competitive salary depending on location, skills, experience, and qualifications
• Generous defined contribution pension scheme
• Annual performance related bonus and pay review
• Holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days
• Excellent range of flexible benefits to include a matching share save scheme

Required Knowledge, Skills, and Abilities

• Experience working in a customer service environment
• Effective organization skills and strong IT skills
• Demonstrable experience working within a fast-paced environment
• Strong verbal and written communication skills
• Qualifications in insurance and/or compliance would be ideal