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Service Administrator
  • United Kingdom - Northamptonshire - Northampton -
2 years ago
Administrator
Full Time
Job Description
  • Provide Administrative support to Director & Deputy of Operations
  • Processing of bookings for event cover from clients as well as maintaining the event file, ensuring absolute accuracy at all times
  • Liaising with the Membership to provide cover as requested by Clients
  • Issuing of invoices/donation requests to clients
  • Create and maintain databases to a high level of accuracy
  • Co-ordinate and arrange meetings including the preparation of briefing notes/plans
  • Client Liaison
  • Hire Doctors/Medial staff as and when required by Event/ Managers
  • Send Events for Risk Assessment if required
  • Follow up on the return of event reports and ACRs/PCRs and file as required
  • General Administration and queries including data-entry, recording, printing and filing duties as well as dealing with enquires received by telephone, email, etc.
  • Updating of Event Cover Policies and Procedures as required by the Management Team
  • Correct filing and storage of Event Cover materials
  • Coordinating with outside registered bodies when necessary
  • Audit and Review of documentation in line with policies and procedures
  • Front of house meet and greet
  • Undertake any ad-hoc admin projects/duties as identified by the Business Manager

Required Knowledge, Skills, and Abilities
  • Have at least 1-2 years’ administrative experience in a similar role
  • Excellent interpersonal skills and the ability to work with a diverse group of people as part of a team
  • The successful candidates must have excellent teamwork, customer service and communications skills
  • A high degree of computer literacy:
  • Consistency in meeting deadlines and ability to juggle high volume and competing priorities
  • The successful candidate will be required to start at 1-2 week’s notice.

Reference no: 80913

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