Job Description

• Undertake a range of tasks e.g. reception duties; answering telephone, face to face enquiries, liaising with relevant staff, dealing with visitors. Dealing with routine unexpected problems and situations within the service.
• Provide general clerical/admin support e.g. photocopying, filing, completion of standard forms, responding to routine correspondence.
• Set up and maintain manual and computerised records/management information systems or service specific management information systems.
• Sort and distribute mail.
• Undertake administrative procedures (E.g. reconciliation and processing orders, invoices etc.).
• Planning and scheduling of events/appointments.
• Operate relevant equipment/ICT packages (e.g. word, excel, databases, spreadsheets, internet).
• Maintain stock and supplies, ordering of stationary and other supplies.
• Undertake general financial administration e.g. processing orders.
• Be aware of and comply with policies and procedures relating to the job holders area of work.
• Where appropriate provide supervision for other staff carrying out routine administrative tasks.
• Demonstrate duties and allocate work to other members of staff.
• Support the role of other professionals.
• Attend and participate in relevant meetings as required.
• Participate in training and other learning activities and performance development as required.

Required Knowledge, Skills, and Abilities