Job Description

Your Day-to-Day…

• Promote and ensure the good reputation for each Service. To act as a positive role model, maintaining and demonstrating a positive attitude towards residents, their families, visitors and other staff.
• Promptly invoice Clients and Local Authorities or person so responsible and follow up settlement of same using manual records and specialised computer software.
• Maintain complete Staff files ensuring they are keep up to date and in line with Healthcare Commission regulations. Ensuring that HR system remains accurate with all staff data recorded.
• Process all payroll information on a weekly basis.
• Promote regular communication between each service and payroll team to ensure all payroll information is captured accurately on a weekly basis.
• Operate office equipment such as fax, photocopier and computer as required, as well as supply administrative services to the appropriate Managers as required.
• Answer the telephone and respond to all administrative enquiries in a friendly and efficient manner.
• Maintain accurate records of all petty cash transactions and any supplier invoices as required.
• Ensure all equipment is clean and well maintained.
• Maintain stationery supplies’, ensuring this is in line with the Service budgets.
• Maintain records of staff uniforms, annual leave, sickness absence, Disclosure Barring Service information, Right to Work. This also includes other required on-boarding documentation as communicated by the HR Department.
• To communicate with the services, payroll and HR when processing maternity forms.
• To ensure all onboarding matrices are updated on a daily basis, liaising with the recruitment team and service to promote a rapid turnaround from confirmation of appointment to start date.
• To develop and maintain a regional bank pool of Support Workers for each respective region, liaising with the Recruitment team on a regular basis to ensure adverts are up to date at all times.

 You are…

• An experienced administrator  
• Flexible, organised, able to prioritise workloads, solve problems & make decisions
• Experience of line managing and mentoring junior staff desirable.
• Calm under pressure & can work under your own initiative
• A strong written & verbal communicator with an eye for detail and excellent interpersonal skills
• Good numerical and word processing skills in particular Microsoft Excel and Word.
• Good communication skills and confident manner.
• Eye for detail ensuring accuracy.
• Ability to organise own time and workload.
• Ability to co-ordinate multiple tasks and shifting priorities.
• Ability to work well under pressure.
• Willing to undertake training courses relevant to the job role in order to maintain skills/knowledge.

 

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Enhanced maternity
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Required Knowledge, Skills, and Abilities

• An experienced administrator • Flexible, organised, able to prioritise workloads, solve problems & make decisions • Experience of line managing and mentoring junior staff desirable. • Calm under pressure & can work under your own initiative • A strong written & verbal communicator with an eye for detail and excellent interpersonal skills • Good numerical and word processing skills in particular Microsoft Excel and Word. • Good communication skills and confident manner. • Eye for detail ensuring accuracy. • Ability to organise own time and workload. • Ability to co-ordinate multiple tasks and shifting priorities. • Ability to work well under pressure. • Willing to undertake training courses relevant to the job role in order to maintain skills/knowledge.