Job Description

You will be responsible for a broad range of duties that will be centered around Administration, Supplier Management, and Database/Risk Management and on our Systems. The role will involve interacting with our Property, Facilities, Finance teams and external stakeholders on a daily basis. This will be an exciting and dynamic role within a market leading team and will offer career advancement opportunities over time.

• Provision of day to day support to the Property Managers;
• Support delivery of the Property Management function and manage operational issues to ensure satisfactory resolution, working closely with onsite Operations Teams as necessary;
• Maintaining turnover rent systems, information and reporting at tenant and property level;
• Key/Access Management (arranging and distributing keys as necessary);
• Assisting with Client Reports, Client meeting preparation;
• Assisting with rent and service charge collections, tenant queries as necessary;
• Insurance claim administration;
• Business Projects; to assist the Directors with special projects relating to the Local or Global business
• Coordinating and managing various databases and registers relating to our business; QHSE, Fire, PPM, Insurance, Insurance incidents;
• Proactively work with the team in relation to Compliance including taking an ownership role of our Compliance Reporting programme to include assessing data and reporting to the Head of Department regarding Portfolio Compliance;
• Proactively managing our Supply Chain to include; collating insurance and QHSE data for suppliers, dealing with Supplier invoicing and payment queries;
• Engaging and working with the site teams to ensure supplier contracts are in place and filed centrally;
• Raising Purchase Orders for all commercial repairs logged;
• Submitting Purchasing Order to all contractors;
• Flagging up any errors on contractor invoicing;
• Assist with general procurement and work with the Directors on Supply Chain management;
• To develop a working knowledge of our key systems; Yardi, Pulse, Seachange and RAMIS;
• To assist the Property Managers with these platforms as necessary;
• To participate in projects and data inputting relating to these systems;
• To extract data include usage and performance data from these systems to report to the Directors;

Required Knowledge, Skills, and Abilities

• Ideally experience in a Property role - residential or commercial;
• Degree Qualified;
• Knowledge of Health and Safety and general property Compliance;
• Excellent attention to detail;
• A thorough, methodical and organized approach to work;
• Good IT skills (Word, PowerPoint, Excel);
• Strong communication skills;
• An excellent team player;
• An ability to work within a busy environment and deal with multiple stakeholders;