Register with Us
Customer Service Advisor
  • United Kingdom - Berkshire - Slough -
1 year ago
Customer Service Advisor
Full Time
Job Description

Your responsibilities will generally relate to the following matters:

  • Prepare & post monthly sales invoices for the following areas 
  • Long term & short-term rental
  • Stock items
  • Training
  • Maintenance contracts
  • Consolidated repairs
  • Any other ad-hoc invoices that need to be created
  • Prepare & post approved credit notes
  • Ensure all new rental contracts are signed a filed with each contract
  • Liaise with customers and other internal departments on purchase order requirements for invoices and ensure invoices have correct purchase order information
  • Create approved new customers & maintain quality of data in customer database e.g – email addresses, VAT exemption status & certs etc.
  • Liaise with customers in order to resolve any account issues & queries
  • Undertake any other tasks as required by finance team
  • Work with team to implement improvements to billing process

Required Knowledge, Skills, and Abilities
  • Knowledge and experience of billing and dealing with customers
  • Ability to work to deadlines
  • Ability to work in the detail
  • Clear communicator with good interpersonal skills and the ability to build business relationships
  • Excellent in Word and Excel
  • Experienced ERP user. Previous experience of company would be an advantage

Reference no: 82715

Jobseeker

Are looking for job?
Apply now

Recruiter

Are you recruiting?
Post a job