Job Description

You will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to deliver and exceed on guest expectations.

• Minimum of 3 years’ experience in a Front of House Manager or Supervisor role in a 4 or 5 star hotel
• Excellent communication skills both verbal and written.
• Have excellent team management experience and show a keen ability to nurture and train junior members of the front office team
• Excellent systems knowledge is essential for this role and you must possess strong computer skills, including Microsoft Office package.
• A team player who is resourceful and self-motivating.
• Excellent organizational skills and the ability to oversee & delegate work to others.
• Flexibility is required as role will be 5 over 7 days over 2 shifts 7am to 3pm and 3pm to 11pm

Required Knowledge, Skills, and Abilities