Actively support fee earners to invoice accurately and in a timely fashion
Maintain regular contact with clients to agree payment dates and resolve queries
Timely and effective collection of all debts and customer payments
Liaising with internal departments regarding outstanding invoices
Ensuring statements are sent out on time
Maintaining debtor information in our in-house software
What can you expect?
Inspired and motivated colleagues - a good team, office and employer
A responsible role, with great emphasis on quality
A competitive salary, 25 days annual leave (with the option to buy/sell up to five days), a well-being bonus, a wide variety of flexible benefits and on-site parking
Required Knowledge, Skills, and Abilities
Ability to establish and maintain good client relationships, both internally and externally at all levels
Ability to reconcile accounts and have excellent attention to detail
A calm and confident manner to handle potentially problematic conversations
Ability to work on your own initiative and look for a resolution prior to escalating
Work well as part of a team, liaising frequently with colleagues in the Finance department
A lateral thinker with determination, assertiveness and a ‘can do’ attitude
Proven experience and competency with Microsoft Office and using specialist credit control software