PENSIONS ADMINISTRATOR
Full Time
Job Description
- This will involve working to agreed service standards and client deadlines, complying with internal procedures to provide a consistent and proactive client service to the highest standards.
- Working closely with and supporting the team leader, the person will be responsible for helping to ensure the successful integration and training of new additions to the team.
- Taking responsibility for providing technical support to team members and helping resolve client and member issues.
- Administration duties on a portfolio of Defined Benefit Pension Schemes. Ensuring that all aspects of the day to day administration of the teams’ client portfolio is delivered to the highest standards, including completion of renewals, dealing with all financial transactions, issuing of benefit statements, leaver and retirement option statements.
- Meeting agreed service standards and adhering to standard procedures.
- Ensuring agreed procedures are followed within the team.
- Communicating with all clients and dealing with internal customers in a professional and proactive manner.
- Attending trustee and client meetings as required.
- Providing feedback and support to the team leader on all aspects of work in the team.
- Planning and coordinating work with the team leader (to meet agreed deadlines).
- Undertaking special project assignments as required.
- Assisting and supporting business development.
- Participating in training programmes.
Required Knowledge, Skills, and Abilities
- QFA Qualified
- Working with the team leader and TAS management you will have a flexible approach to the job as required and provide support in helping to meet deadlines or take on additional responsibilities.
- Experience in Defined Benefit Pensions Administration in a Pensions Benefits Consultancy background would be an advantage, although candidates with a good Insurance Company background will be considered provided the relevant experience has been gained.
- You are expected to have a thorough understanding of the underlying Pensions Legislation and regulatory environment.
- Strong interpersonal skills are required together with an ability to work on your own initiative.
- Good attention to detail is required together with strong analytical skills.
- You will also have relevant computer skills such as Microsoft Office, Excel, Word, Outlook etc. and have built up a sound knowledge of a Pensions Administration system.
Reference no: 82845