Job Description

Projects/site visits

• Co-ordinate/confirm dates with customers
• Logistics planning for Engineers (Hotels, Rental cars etc.)
• Printing and Binding for Project Documents
• Purchase orders for project kit (HW/SW)
• Follow up with suppliers for delivery/status any issues
• Delivery of HW/SW to customer sites
• Preparing sign off sheets/delivery notes for Engineers
• Project Document filing (scans, pictures from visits, hard copes etc.)
• Supporting any inhouse customers meetings FATs
• Creating support tickets and sending acknowledgement to customers, support reports etc.
• Any other misc. support such as stationary for projects/in house print cartages etc/
• Arranging telecons with customers/suppliers

Training

• Co-ordinate the training dates/logistics with customers
• Prepare for training course (Print, Bind agenda, Training Documents, Certificates, feedback forms)
• For in house training support trainer in various actives (arranging Tea/Coffee, snacks and lunches)
• Hotel Booking for trainer

Engineering office assists and Housing keeping

• Inventory management/stock check
• Keeping track of Engineering Hardware and Software
• General housekeeping of Engineering office (Making sure the HW/SW are kept at the right locations
• Check-in/Check-out of assets/customer hardware

Required Knowledge, Skills, and Abilities

Prepare, co-ordinate and assist as required Proposal template Cost estimate templates (Adding HW/SW BOM in cost estimates). Adding supporting information in proposals Arranging presales/due diligence telecons with customer