United Kingdom - Middlesex - Staines-upon-Thames -
2 years ago
£ 20000 Per year
Administrator
Full Time
Job Description
Responsibility for the day-to-day running of Reception
Operating a multi-line switchboard; answering general queries from incoming callers/visitors and directing calls
Attendance at the main reception area of the Company’s offices in IFSC House; meeting and greeting clients and other visitors, coordinating hospitality arrangements as required including catering, car parking, organization of conference facilities etc.
Organizing global travel for relevant staff and external contractors as required
Maintenance of all reception logs and schedules
Upkeep of schedules for meeting rooms and visitor car park spaces
Handling incoming and outgoing post and ordering taxis and couriers
Maintenance of security card system
Monitoring stock levels, ordering stationery and other office supplies, and performing supplier reviews and cost analyses as required and on an ongoing basis
Actively contributing to the continuous improvement of departmental and Company QMS (Quality Management System) processes and procedures, and driving process efficiency
Monitoring service levels to ensure continued quality of service, performing cost reviews of services, and initiating improvements as required
Providing administrative support to other departments as required
Assisting the Office Manager in the day-today running of the office
Required Knowledge, Skills, and Abilities
Exceptional front-of-house skills and presentation, as befitting a corporate environment
Excellent telephone manner
Fluency in English is essential (both oral and written)
A professional and enthusiastic attitude and friendly disposition
An ability to work on own initiative and to take ownership of the role
Previous reception/office administration experience an advantage