£ 19000 Per year
Receptionist
Full Time
Job Description
- Responsibility for the day-to-day running of Reception
- Operating a multi-line switchboard; answering general queries from incoming callers/visitors and directing calls
- Attendance at the main reception area of the Company’s offices in IFSC House; meeting and greeting clients and other visitors, coordinating hospitality arrangements as required including catering, car parking, organization of conference facilities etc.
- Organizing global travel for relevant staff and external contractors as required
- Maintenance of all reception logs and schedules
- Upkeep of schedules for meeting rooms and visitor car park spaces
- Handling incoming and outgoing post and ordering taxis and couriers
- Maintenance of security card system
- Monitoring stock levels, ordering stationery and other office supplies, and performing supplier reviews and cost analyses as required and on an ongoing basis
- Actively contributing to the continuous improvement of departmental and Company QMS (Quality Management System) processes and procedures, and driving process efficiency
- Monitoring service levels to ensure continued quality of service, performing cost reviews of services, and initiating improvements as required
- Providing administrative support to other departments as required
- Assisting the Office Manager in the day-today running of the office
Required Knowledge, Skills, and Abilities
- Exceptional front-of-house skills and presentation, as befitting a corporate environment
- Excellent telephone manner
- Fluency in English is essential (both oral and written)
- A professional and enthusiastic attitude and friendly disposition
- An ability to work on own initiative and to take ownership of the role
- Previous reception/office administration experience an advantage
- Proficiency in all aspects of Microsoft Office
Reference no: 83077