Job Description

• Accurately, Analyze, record, update and validate on computer systems, all information received from customers, and colleagues, to ensure customer satisfaction.
• Track any failures or inaccuracies in material provided, and highlight any process issues to Team Leader so that issues can be addressed and appropriate action taken.
• Handle all queries with regard to your responsible area within Business Support, in a professional and timely manner.
• Ensure contractual compliance

What's in it for you?

• Monthly performance based bonus
• Free on-site Doctor, Nurse and Physiotherapy services
• Pension scheme
• Discount on private health Insurance
• On-site Gym
• Subsidized staff restaurant
• Sports and Social Club
• Language classes
• Training and development programmes
• Incentives
• Staff Car Rental and Sales discount
• Free Parking

Required Knowledge, Skills, and Abilities

• Good working knowledge of Microsoft: Word & Excel
• Leaving Certificate or equivalent education standard required
• Accuracy and attention to detail
• Excellent computer skills
• Fluency in English, another language is an advantage
• Relationship Management and Team Working
• Effective Communication
• Business and Customer Orientation
• Analysis and Decision making
• Planning and Organizing
• Continuous Improvement and Expertise