Administration Officer
Full Time
Job Description
- Build and maintain relationships with one or more strategic IT vendors
- Work with Acquired partners to align their technology spend and usage with Group contracts
- Managing your Tech stakeholders and Executive leadership to drive alignment on business and operational topics
- Work closely alongside internal colleagues (Legal, Finance, InfoSec and other Tech teams) to assist with sourcing and troubleshoot any fractious situations or relationships
- Understand Technology roadmap to identify and build a backlog of future requirements where you might be required to lend a hand with your specialist skills
- Ensure that you're aware of Technology budgets and flag any in-flight requests for information (RFIs) and requests for proposal (RFPs) that may impact those
- Facilitate, host and contribute to service review meetings with vendors in the portfolio to ensure delivery against objectives and contract budgets. Develop regular reports on service, keeping your internal customer informed and understanding service levels and they impact they may have on our business
Required Knowledge, Skills, and Abilities
- Experience in managing contracts in one or more IT categories, including SaaS, PaaS, software and services
- Good sourcing skills - identifying opportunities, opening conversations, negotiating on key requirements (this might not just be price) and closing out an engagement, either positively or negatively
- An inquisitive nature - do you know you’re API from your RDS, SQL or KLF?
- Experience with negotiating contracts and maximizing the value returned to Technology
- Experience working with multiple internal parties, up to and including C-Level
- Solid and proven knowledge of modern technology concepts and systems
- Experience working with Agile based frameworks (Scrum, Kanban) - People over Process!
- If you've worked in detail with cloud management before (for us it's AWS, although we use Google Cloud Platform and Azure too), that would be an advantage
Reference no: 83547