Job Description
This role will support the systems that provide a best-in-class hosting platform. Day-to-day tasks include deploying, monitoring and maintaining complex solutions to meet the requirements of the business and our customers
- Provide daily administration and resolution of advanced maintenance and performance issues on NetApp Clustered Data OnTAP, NetApp SANtricity, OnCommand Insight;
- Provide support on installs, upgrades, retrofits, etc.;
- Provide advanced level guidance and technical expertise on storage configuration, best practices and troubleshooting of common block/file protocols, including iSCSl, NFS, ClFS;
- Provide advanced performance and system diagnostics; analyze results to ensure optimal operations;
- Maintain platform and procedural documentation;
- Work with various stakeholders to plan architecture, upgrades and capacity planning;
- Assist with day-to-day operations of data protection/disaster recovery environments as needed;
- Provide on-call support as required.