Customer Service Advisor
Full Time
Job Description
- Record all collection and delivery activities on system.
- Manage database to produce accurate volume and activity reporting.
- Compile monthly cost spreadsheets and match to invoice
- Construct monthly management reports
- Manage compliance and best practice operations in conjunction with Technical Department.
- Dealing with Customer orders and queries
- Project work
- To attend industry events and companywide promotional activities as required.
- Support the Marketing Department where assets or branding are to be rolled out or implemented.
Required Knowledge, Skills, and Abilities
- Recent graduate with science or discipline or at least 5 years’ experience in order fulfilment, logistics or general administration sector
- Highly motivated and disciplined individual to work in well regulated sector
- Quality administration skills with good proficiency in use of computer packages
- Strong personality and good communication skills
- Own initiative with keen attention to detail
- Team player
Reference no: 83746