Job Description

• Motivate and manage a team of Field Managers, Service Engineers and self-employed Installations Teams including allied trades
• Previous experience of managing a medium sized team with a previous track record of working in a similar fast paced environment
• You will have the experience of managing revenue, KPI's and also manage working in progress schedules.
• To work collaboratively and support the senior team within the depot
• To assist with the responsibility for running the P&L for the depot
• To assist with proactively oversee all KPIs within the depot, working closely with colleagues to motive, drive and find solutions to meet targets.
• Ensure that all jobs proceed through the pipeline to meet both company and customer satisfaction.
• Ensure all products are installed and finished in accordance with the Company’s product specifications, health and safety requirements, quality standards, timescales and customer expectations
• Lead by example to ensure the highest level of customer communications and service throughout.
• Ensure all after sales issues/service work are concluded satisfactorily

Required Knowledge, Skills, and Abilities