Job Description

You will be part of HR Operations and Business Excellence and will operate the Banks Payroll ensuring monthly payments to employees and the payment of Regulatory Returns are completed in accordance with Groups Sign off Mandates. This is a critical role in the provision of HR service delivery to ensure the monthly payment of all staff and external providers.

Responsibilities:

• Perform daily payroll operations and organize workflow to ensure all payroll transactions are processed accurately, efficiently and timely for monthly payments
• Maintain employee records and ensure that the data is accurate
• Reconcile payroll prior to transmission and validate confirmed reports
• Support the reconciliation of related Suspense Accounts and resolve issues arising within agreed timeframes
• Understand correct taxation of employer paid benefits and provide information to colleagues who may have queries
• Support timely responses to employee and Management payroll queries in line with Service Level Agreements
• Understand the payroll policies ensuring compliance with all regulations, policies, and procedures
• Support and understand the internal control framework for Payroll processing and associated processes with adherence to all internal controls as required
• Review procedure documentation and report findings where inconsistencies are uncovered ¿ Supporting the enhancement, streamlining and standardizing processes and/or policies that identify and utilize technologies that will provide further efficiencies

Required Knowledge, Skills, and Abilities

• Proven ability of delivering to strict timelines
• Clear track record of working effectively in situations that require sound decision making and may involve confidential or sensitive matters
• Excellent interpersonal skills and high professional standards for customer service and work quality
• Strong understanding of current employment legislation and compliance
• Excellent written and oral communication skills
• Strong attention to detail with the ability to use strong judgment skills to identify and resolve problems
• Excellent organizational and communication skills. Highly organized and structured in approach.
• Ability to work on one’s initiative and within the team environment
• Cross-functional teamwork and collaboration skills are integral to the position
• Driven to support a smooth running, effective and efficient Payroll & HR Operations service