Job Description

• Meet/Greet Patient coming in for appointments (appointment only).
• Front of house- first point of contact for the patient/customer.
• Manage the reception desk and retail area of the practice.
• Carrying out paperwork for Optical Benefit, correspondence with Health Boards and Government departments.
• Handling enquiries in person and over the phone and organizing appointments
• basic accounting duties- piece together information
• Diary management to ensure the smooth running of the Practice.
• Matching deliveries
• Candidates must have fluent English in both spoken and written English and must be easily understood over the phone.
• Advising on spectacles, showing frames, assisting customers.
• Sanitizing area in-between patients. Follow covid protocols

Previous Reception experience is required, preferable from a retail/optical/medical environment. Requires a candidate who can multitask and pick up tasks quickly. Suitable candidates will liaise well with patients and enjoy working with the public.

Required Knowledge, Skills, and Abilities