Job Description

Other duties and responsibilities are as follows:

Role
*Controlling of the company top national accounts. To include all administration, query solving, debt chasing, reporting and establishing & maintaining a good communication channel and working relationship.
*To be the single point contact for the company solicitors. To include all administration of cases, agreeing settlement terms and meeting deadlines for information as set by the solicitors.
*Placing customers in legal and authorising the company solicitors to action recovery of debt.
*To be the legal advisor to the credit controllers. To include debt chase advice, court procedures, solicitor procedures, correspondence & verbal wording advice.
*Other ad-hoc duties where and when required by the company.

Responsibilities
*To resolve any contentious issues with the customer to avoid escalation up the chain.
*To prevent any debt being allowed to become 90 days or more overdue.
*To have to hand details regarding accounts on their ledger and in legal, and during debtors review meetings.
*To ensure all national accounts Excel master files are kept up to date on a fortnightly cycle.
*To ensure comprehensive notes are recorded within the credit control module for any action, conversation or other communication against the customer's account at the point they happen.
*To ensure all reporting is produced in an accurate and timely fashion to weekly/monthly deadlines.
*To ensure all agreed action to be taken during debtors meetings are acted upon promptly and accurately.
*To ensure a professional approach is taken in carrying out the role at all times.
*To ensure the duties of the role are carried out in an accurate and timely manner at all times.

Strong Excel skills are a requirement and there will be a small test if successful in securing an interview

Free on-site parking
Monday to Friday - 8.30am to 5pm
1 hour lunch
Pension contribution matched up to 5%
Salary £20k - £23k depending on experience

To hear more about this opportunity please get in touch

Candidates must be eligible to work in the UK full time without restriction.

Required Knowledge, Skills, and Abilities