Job Description

You’ll feel part of a team and have a sense that you are able to make a difference to our students’ experience. This is a team where ideas are valued and listened to. We look forward to receiving an application from you. We are looking for someone with a strong customer service ethos, enthusiasm and proactivity, and an ability to priorities. You will be expected to provide advice and support to our customers both internally and externally. We do have SAT teams based at all of our campuses and you may be asked to work from the other campuses from time to time, this could be to attend training, team meetings or to support other teams. There are also peak times during the academic calendar when taking leave is restricted and additional hours may be required to ensure core tasks are achieved. We are looking for someone that works well within a team and has a wide range of administrative experience. You will also need to have good IT skills including email and MS Office. There will be times when workloads are high and you will be managing competing deadlines and requests. It is therefore essential that you are resilient, flexible and able to approach your work in a calm and professional manner. The role requires strong organizational and communication skills. You will be supported in learning this role and given opportunities to develop your skills and experience.

We are an ambitious and values led university. We're focused on solving future global challenges through outstanding learning, world-leading research and a culture of enterprise and we are looking for people who share our core values to help us achieve those aims.

In addition to progressive pay rates, we offer a wide range of employee benefits including:

• A generous holiday allowance of 25 days pro rata
• Up to 12.5 bank holiday/closure days per year
• Hybrid working
• Excellent defined benefit pension schemes
• Access to employee assistance programme
• Ongoing learning and development opportunities
• Family friendly policies and wellbeing initiatives
• Onsite nursery at our campus.
• Retail savings via the wider wallet scheme
• Option to participate in the cycle to work scheme

Required Knowledge, Skills, and Abilities