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Business operations administrator
  • London, UK
2 years ago
Business Administrator
Full Time
Job Description

Our client is a firm of independent financial advisers and investment managers, providing advice to individual and to corporate clients.

All client portfolios are managed on an individually bespoke basis, primarily in portfolios of collective investments, but also in individual Gilts, structured products and money market deposits.

Key Responsibilities:

  • Execute new business transactions including sales and purchases of unit trusts, ISAs, investment bonds and SIPPs

  • Process written applications

  • Organise fund switches

  • Arrange pension contributions and transfers

  • Make arrangements for life cover

  • Ensure correct dealing terms are applied, with commission statement, application form and subsequent placement all thoroughly checked

  • Understand and accurately interpret the instructions from the IFAs

  • Ensure that relevant documentation is always completed and correctly filed

  • Ensure that deals are placed in real time when approved

  • Follow company policies and procedures at all times, in conjunction with an Event List for New Business (Adviser Office database)

  • Follow-up on all transactions to ensure instructions are executed as requested, and in a timely manner

  • Liaise extensively with insurance companies in this regard

  • Monitor and summarise the status of cash balances of client accounts

Technical and Personal skills required:

  • Knowledge of Adviser Office (also known as 1st, Iress, Avelo) database isessential

  • Intermediate/advanced knowledge of Microsoft Office

  • Attention to detail on all work performed

  • Excellent organisational skills with the ability to prioritise workload

  • Problem-solving approach

  • Personality that thrives in a pressurised environment

  • Initiative and judgement: making decisions where appropriate

  • Confident, willing and approachable manner

  • Team player: reliable and supportive of colleagues

  • Motivated and driven to contribute and exceed in the role

  • Professional approach, polished presentation and excellent telephone manner

  • Good numerical skills


Required Knowledge, Skills, and Abilities
IFA administration, Adviser Office/Avelo/1st Software, On-line dealing

Reference no: 851

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