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Customer Service Administrator
  • United Kingdom - England - London - WC1B
2 years ago
Administrator
Full Time
Job Description

Working with the broker finance team you will undertake daily and weekly administration responsibilities and have good Excel skills. This is a great development opportunity within an experience Finance team, working 2 days in the office and 3 from home.

  • Administration duties using Excel, Word, accounting and broker software (training provided)
  • Raising cheques for policy holder refunds
  • Processing paperwork for urgent and weekly BACS refunds
  • Daily business statistics to be sent to Directors
  • Daily cashbooks from broker system to be reconciled with client bank account
  • Weekly client money calculations
  • Client bank account reconciliations
  • Managing payments and receipts through OpenGI broker system (training provided)
  • Insurer payments – keeping track of payments dates
  • Issuing customer refunds though OpenGI broker system

What we offer you

  • Hybrid working, 2 days office based & 3 from home
  • Life Assurance, 4 x salary
  • 100’s of exclusive retailer discounts
  • Professional wellbeing and fitness app
  • Pension
  • Enhanced parental leave
  • Cycle to work scheme
  • Eye care vouchers
  • Xmas and Summer parties, fully funded
  • Staff appreciation events
  • Community support day

Required Knowledge, Skills, and Abilities
  • Administration experience
  • Good Excel and computer skills
  • Organized with the ability to priorities work and meet deadlines
  • Good communication; written and verbal

Reference no: 85240

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