Job Description

• Carrying out administrative duties to assist Probate Case Managers.
• Setting up new cases and acting as the first point of contact for new customers.
• Providing quotes to potential customers for our services.
• Strong IT skills, including Word, Excel and Outlook.
• Strong customer service skills, with the emotional intelligence to be able to support vulnerable people.
• Legal experience would be advantageous; however, is not a prerequisite for the role.

In return for your commitment and expertise, we offer:

• 31 days annual leave, increasing annually to a maximum of 35 days (This includes bank/public holidays)
• Development opportunities, mentoring and support to progress your career.
• A 20% discount.
• Local shop discounts.
• Local retailer discounts
• Cycle to work scheme and travel loans
• A \"Recommend a Friend\" bonus scheme, up to £1250 per referral.
• A great city Centre location, with easy access to all local shops and restaurants
• And of course, Pension.

Required Knowledge, Skills, and Abilities