Job Description

The team undertake daily reconciliations of client money accounts, oversee funding from the Corporate accounts for shortfalls, and process payments off the platform. Also includes completing checks on bank accounts and uploading payment files. You will be key in both delivering team and individual targets within the appointed timescales, and to the highest standards.

• Supporting the company’s on-going CASS adherence.
• Daily internal and external client money reconciliations.
• Reconciliation investigation.
• Regulatory returns.
• Liaison with third parties such as fund managers and banks.
• Adherence to regulatory guidelines.
• Nominee and investment manager payment processing.
• Ensure trust letters and associated signatory lists are accurate and up to date.
• Compile monthly Client Money and Asset Return (CMAR).
• Weekly review of CASS Resolution Pack (CASS RP).
• Achieve departmental service level agreements (SLAs) and key performance indicators (KPIs).
• Demonstrate flexibility during periods of high workload, assisting other services when required.
• Support the business software infrastructure with user acceptance testing and disaster recovery cycles.
• Achieve and actively maintain your skills and knowledge to adhere to the Training and Competence standards.
• Work to continually improve business procedures and processes.
• Meet all Financial Conduct Authority regulations, particularly CASS 6, 7, 8 and 10.
• Ensure that Treating Customers Fairly (TCF) principles are adhered to, including raising any areas for concern with either Line Manager or Compliance. 

Required Knowledge, Skills, and Abilities

• Good attention to detail. 
• Excellent interpersonal and communication skills. 
• Ownership and accountability.
• Excellent drive, with ability to work unsupervised and under own initiative.
• Ability to work well under pressure and to tight deadlines.
• Working knowledge of Excel.
• Strong desire to learn and have holistic understanding of a process or issue.
• A proactive and innovative approach to problem solving, applying logic and foresight to decision-making.
• Investment Operations Certificate (IOC) or equivalent industry recognized qualification.
• Financial services experience.
• Understanding of investments and investment products.
• Reconciliation background.
• CASS knowledge, in particular CASS 6 and 7 regulations.
• Proven track record in concern for and adherence to regulatory requirements