Job Description

We are looking for an outstanding, experienced medical secretary to work within the renal secretarial team on a job share basis of 16 hr. per week, providing a high quality administrative and secretarial service to Clinicians and their teams as well as other health care professionals who come into contact with the renal team.
You will have experience of working with Microsoft Office as well as NHS/Trust computer systems and be able to work unsupervised and priorities their own workload. This is a very busy role, therefore we are looking for someone who is very organized, works well under pressure and enjoys working as part of a team.

• To provide secretarial support for the efficient operation of the department.
• To act as a contact point, liaising between patients, medical and nursing staff, and other internal and external organizations taking clear and concise messages when required, using personal judgment and sensitivity to resolve as necessary.
• To receive, sort and priorities daily correspondence for clinicians as required, resolving as appropriate and ensuring all clinical reports/requests are brought to the attention of the relevant clinician to enable appropriate action to be taken.
• To receive and act upon telephone calls and face to face enquiries from patients, relatives and staff giving advice and information in a prompt, helpful and professional manner, handling conversations with sensitivity and confidentiality.

Required Knowledge, Skills, and Abilities