Administrator
Full Time
Job Description
This role will involve the following tasks:
- Obtaining copy disbursements for eBilling
- Creating and produce bulk proforma runs
- Updating data for report submissions
- Maintaining accurate information held within billing & Excel reports
- Following up with fee earners on specific queries
- Dealing with and resolving client queries
- Finding solutions for billing problems
- At times assisting with e-billing
- Developing and documenting billing procedures.
- Dealing with International queries
- Assisting with the maintenance of rates
Required Knowledge, Skills, and Abilities
We are looking for someone who can work collaboratively with colleagues across the business, organize their time, maintain a high attention to detail and solve problems.
- Self-motivated and proactive
- Ability to follow agreed processes and procedures
- Ability to work collaboratively with colleagues across the whole Revenue Control team, ensuring that issues are addressed promptly, professionally, openly and constructively
- Ability to communicate and interact appropriately and constructively with customers and colleagues
- Ability to work with minimal supervision and to identify and act on issues which need to be escalated
- Ability to assist with the design and implementation of policies and processes.
- IT Literate
- Good communication skills
- Ability to work under pressure whilst paying attention to detail
Reference no: 85549