Customer Service
Job Description
Job Duties:
- Completing outstanding paperwork and deals to be paid on time
- Obtaining funding through liaising with finance companies as required
- Ensuring all aspects of new deals are processed through all other departments
- Verifying understanding of agreement with clients and customers through completion Welcome Calls
- Assisting Sales Representatives with completion of documentation
- Create and process invoices when required
- Handling customer enquiries both via telephone and email
- Building and developing working relationships with colleagues, clients and customers
Skills/experience required:
- Previous experience in Sales, Customer Service and Administration
- Proficient in Microsoft Office and ERP systems
- Excellent communication skills across all levels
- Understanding of Customer Service and client relations
- Able to follow processes to achieve targets and deliver results
- Excellent attention to detail and time management skills
Required Knowledge, Skills, and Abilities