Job Description

To provide efficient and high quality administrative and clerical support to clinicians and their teams, working in close cooperation with all staff groups and other medical professionals. You will have an extensive secretarial background ideally.
This is a very busy role which can be pressured. Therefore we are looking for someone who has fantastic organizational skills, who works well under pressure, and enjoys working with in a team.
You will need to have good computer and communication skills, as well as being a team player and have an ability to use their own initiative. We are a busy department so the ability to work under pressure is essential. You will be part of a team of medical secretaries and will provide excellent administrative support to the Consultants and their teams. Audio typing experience is also essential for this role. Previous secretarial/PA experience with knowledge of medical terminology would be an advantage. We are committed to treating each patient as an individual with respect and dignity, providing a first-class experience for everyone who uses our services.

• Responsible for typing clinic notes/reports and general correspondence, and other tasks required by the department within the required time frames.
• Receive, sort and priorities daily correspondence.
• Ensure clinic letters and results letters are typed and sent to GPs and patients promptly.
• Maintain good communication with the wider team in order to achieve efficient teamwork.
• Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
• Photocopying/filing and other administrative duties to ensure the efficient running of the office.
• Priorities conflicting deadlines and know when to ask for help
• Organize meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
• Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
• To provide secretarial cover and undertake general office duties as necessary within the department.
• To effectively deal with incoming mail for clinicians.
• Manage patient waiting lists appropriately.

Required Knowledge, Skills, and Abilities