Job Description

Job Description:-

Managing a department of Customer Service Agents

Designating all workload to staff

Planning daily workload

Dealing with escalation calls

Completing weekly and monthly reports

Working closely with the MD

Skills required:-

Excellent planning and organisation skills

Excellent managerial skills

Structure a department (maximising departmental efficiency)

Motivating staff

Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Call now to avoid disappointment!!!

Required Knowledge, Skills, and Abilities