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Clerical Administrator
  • United Kingdom - Manchester - Altrincham -
1 year ago
Administrator
Full Time
Job Description

This is a challenging and rewarding role, drawing on and further developing team working, administration and organizational skills. Day to day responsibilities include calendar management, travel arrangements and effective and professional client liaison.

What can we offer you? 

Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package including; company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

You would be responsible for, but not limited to:

  • Providing a seamless/reliable high level of administrative support to the team.
  • Calendar management; meeting preparation and support (scheduling, monitoring attendance, catering, AV setup, IT requirements, preparation of meeting materials and note-taking as required)
  • Effective and professional client liaison.
  • Accurate/timely completion of timesheets and expenses (for you and your Consultants if required)
  • Arranging travel, mailbox management (using initiative and with minimal intervention).
  • Follow and comply with the internal Records Management systems
  • File client materials in line with records management procedures.
  • Production of client materials; create reports, letters, meeting notes, presentations in accordance with company templates, branding and house style, produce client-ready template material, proofreading non-technical material.
  • Comprehensive billing and financial management; prepare client billing accurately and on time each month, budget tracking, financial monitoring and follow up, production and interpretation of management information reporting.
  • Support consultants on client contracting; client research support and maintenance of our internal client management systems.
  • Ensuring that you/your Consultants always follow and adhere to our Professional Excellence standards at all times.

Required Knowledge, Skills, and Abilities

Technical skillset should include: advanced understanding of the Microsoft Office 365 suite (Word, PowerPoint, Outlook, MS Teams); and a good understanding of Excel, strong command of the English language, spelling and grammar; good level of numeracy; accurate typing/data entry efficiency.

  • Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help another busy Administrative team member
  • You need to be a strong communicator, with clear written and oral communication skills
  • The ability to be persistent and persuasive with colleagues at all levels within the business
  • Strong customer service and client focused
  • Solution focused
  • Attention to detail
  • The ability to handle sensitive information in an appropriate manner
  • Excellent organizational skills, with the ability to estimate workload, priorities and work to agreed timescales reliably
  • Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems

Reference no: 86273

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