Job Description
We are creating this excellent opportunity for an analytical coordinator with experience in workflow and planning. Playing a key role in supporting the teams workflow, running and analyzing control reports, and assisting with incidents, this is an exciting role within a fast developing organization.
- Providing line managers with performance information, including Quality & Accuracy information for teams on a regular basis
- Ensuring control reports are run and results are analyzed with feedback given
- Managing the complaints tracker and providing RCA
- Assisting with data and evidence gathering for incidents on BaNCS (internal software)
- Reviewing all outstanding tickets, ensuring tracking to resolution and any manual payments are managed successfully
- Up skilled across other tasks to support wider teams and colleagues
Benefits
- Discretionary annual bonus
- Free parking and an on-site gym, restaurant and shop
- Company pension scheme membership
- 23 days holidays + 8 bank holidays
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family