Administrator
Full Time
Job Description
- Administration and organization of import shipments
- To communicate and co-ordinate with internal departments to ensure that the agreed service levels are met
- To proactively inform the network of any issues or deviations to the plan and provide an alternative course of action
- To respond promptly and accurately to enquiries
- To record accurately all actions taken so that they can be reviewed and analyzed
- Liaising with the warehouse, checking stock and labelling
- Error report management and customer KPI report production
- To handle and resolve complaints in a professional manner
- To remain self-controlled and professional, working effectively with the branches of the network in order to make customers feel important and deal with their concerns effectively
- Collation and processing of delivery and collection notes
- Planning, preparation and dispatch of all shipments
- Administration and processing of shipment details
Required Knowledge, Skills, and Abilities
- The successful candidate must have excellent attention to detail, be able to follow processes and be comfortable using various systems.
- Previous experience of working in a Transport office would be an advantage
Reference no: 87366