Job Description

You will develop skills to support and administer a range of services and programmes to Leagues, Clubs and participants. 

• Support delivery of a range of Glos FA football development programmes 
• Provide a high level of customer service at all times
• Where appropriate, collaborate with the Designated Safeguarding Officer in matters involving under-18s and adults at risk.
• Help to ensure safeguarding and equality are embedded in grassroots football.
• Collating and reviewing Tutor expense claims
• Creating, managing and publishing football fixtures for Glos FA managed leagues via FA Technology systems.
• Liaising with football volunteers - managing and responding to telephone enquiries and email enquiries received via Fresh desk.
• Developing FAQs, creating e-Newsletters for match officials and Clubs
• Safeguarding & Football Discipline - contacting participants or parents/guardians to obtain statements, match reports and documenting verbal reports
• Developing skills to undertake and document youth club safeguarding audits and risk assessments
• Creating, circulating and evaluating responses to surveys via MS Forms and Survey Monkey

What we can offer

• A rewarding apprenticeship in football business administration with the local governing body of the grassroots game, based in South Gloucestershire. 
• Opportunities to develop a career within the football industry and potentially across the County FA Network throughout England and at The FA.
• Access to high-quality training, networking and personal development opportunities. 
• A sensible work-life balance, working in an environment where you’ll learn about all aspects of grassroots football.
• 28 days’ Annual Leave including Bank Holidays, contributory pension, life insurance 
• Nike corporate clothing

Required Knowledge, Skills, and Abilities

• A person with an active interest in grassroots football and sports development 
• A pro-active, team-player with a willingness to develop new administrative and IT skills
• A good communicator with the ability to write clear, well-structured messages
• Experience of using Microsoft products, particularly Word, Excel & Outlook 
• Willingness to work unsocial hours occasionally, including evenings and weekends
• The ability to deal with confidential information appropriately
• Sensitivity and understanding for building good relationships 
• Patience and the ability to remain calm in stressful situations
• Minimum 3 GCSEs, C and above (or 4-9) to include math and English or equivalent qualification.