Job Description

You will be expected to be onsite 2-3 days a week.

• Covering Reception onsite and providing onsite support to colleagues
• Working with the Business Support Manager in all aspects of data breaches
• Managing and maintaining databases within the business
• Investigating all unusual incidents raised within the contact Centre
• Reviewing reports as directed by the Incident Manager
• Providing a quality service and working in an organized and structured way

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socializing, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Required Knowledge, Skills, and Abilities

• Excellent communication skills
• Self-motivated
• Problem solving ability
• IT skills and ability to learn new systems quickly