Job Description

Your duties will be varied, but ultimately your role is about 5 main things:-

• Handling customer interactions positively and effectively, whether converting leads into confirmed business, developing future sales leads or providing ongoing customer care.
• Responding to all customers in a highly professional manner, ensuring that any reservations are completed promptly, documented accurately and to the client’s expectation.
• Ensuring customer feedback is welcomed and handled appropriately.

Required Knowledge, Skills, and Abilities