Job Description

• Be responsible for the release management lifecycle of Salesforce which includes scheduling, coordinating and the management of releases across the enterprise. The releases can be inclusive of customizations, improvements, and other value-added projects.
• Participate in new requests working with cross-functional teams as required to assist in delivering end-to-end Salesforce solutions that fulfil business needs.
• System administration and development of the Salesforce application landscape. Responsible for day-to-day administrative functions, monitoring resources and curating applicable dashboards.
• Elicit, analyse and implement business workflow processes to automate tasks to improve business process efficiency on Salesforce. Document data flows and policies to reflect system configuration and user experience.

Required Knowledge, Skills, and Abilities