Job Description

• Ensure the business team follows the Firm’s Security Policy in locally managing access to the office and adherence to clear desk policy

• Ensure office reporting is carried out in a timely manner

• Acting as key point of contact for all staff who request the services provided

• Meet with the building management team on a regular basis to ensure the clients’ interests are represented

• Have a full understanding of the front and back of house activities

• Dealing appropriately with all mail and packages delivered to the office

• Provide courier booking services to the office

• Records management, manage the onsite client files

• Reprographics related requests such as printing, laminating, wire binding and scanning

• Monitor and report any faults with the client’s access system to the system provider

• Prepare, sort, and distribute internal information

• First point of contact for all staff, issuing visitor badges, locating, and notifying host

• Liaising closely with landlord security teams

• Ensuring the firms security procedures are adhered to

• Monitoring the meeting room diaries

• Prepare refreshments for meeting rooms

• Meeting room maintenance - check and clear rooms on an ongoing basis, ensure that rooms are correctly laid out and are clean / presentable prior to each meeting

• Ensure video conference equipment is operational prior to customer use

Required Knowledge, Skills, and Abilities