Job Description

• Through positive interaction by various methods, you will ensure all enquiries are treated with respect and any questions are promptly and accurately answered. You will welcome visitors and ensure a great first impression of the nursery
• You will maintain an accurate record of bookings using the in-house IT system, creating and issuing monthly invoices and logging payments received. You will answer account queries, use your knowledge about government funding to advise parents of their entitlements, and apply these entitlements and any other relevant discounts to the correct accounts
• Using the nursery diary and any other established means, you will support the nursery management team to organise their working week, including booking meetings, transport, and training as requested. You will complete a range of administration tasks, including photocopying, scanning, letter franking and distribution, managing post, organising and cleansing files (paper and e-copies)

Required Knowledge, Skills, and Abilities